FAQ



Printing

Our prints are professionaly printed using high quality paper at international sizing, sustainably sourced, plastic free. Prints are made to order and come unframed.

Is frame included?

The prints come unframed. Prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes. The international print size will make it easier for you to choose a frame of your preference that can suite your style as well as your budget.

Do you print custom sizes?

Yes, custom sizing is available, just email us at online-shop@sizzling-paradise.com

Paper type

The two types of paper offered has been selected specifically for these prints.
Smooth Photo Rag – this matte paper is made of 100% cotton rag natural fibres with a mid white tone and excellent black saturation. Sustainably sourced, acid free, wood free and plastic free.
Photo Lustre – this photo paper has a semi-gloss, velvet finish and guarantees long-lasting, fade-resistant prints. The paper has deeper colour saturation and richer tones. Acid and plastic free.

Shipping

We ship worldwide with free shipping on orders over £80. Uk shipping £3.95 & flat rate international shipping £9.95. Prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes. Orders dispatched within 3-5 business days after purchase. Any duty taxes, if applicable, are to be handled and paid by the customer.

Returns

Returns, refunds and exchages are not available because the prints are made to order for you.
Note: colours may vary slightly depending on the screen of your computer or mobile device.

What if my print arrives damaged?

In this case, we require a picture of the damaged product within 24h and we will gladly replace it with the same print only.

Other questions?

For any other questions please email us at online-shop@sizzling-paradise.com